Privacy Policy
🔒 Privacy Policy
This Privacy Policy explains how mustizone.com (the “Site”, “we”, “our”, or “us”) collects, uses, and protects your personal data 🛡️. It applies to all users who browse our site or interact with our services.
📬 Contact Us
If you have questions about this policy or wish to make a privacy-related request, you can email us at contact@mustizone.com or visit our Contact Page.
🧾 What Data We Collect
We collect various types of data to deliver our services and enhance your shopping experience. Below are the categories of data and why we collect them:
| Category | Examples | Purpose |
|---|---|---|
| Device Data | IP address, browser type, device model, OS | Site analytics, fraud detection, and localization |
| Order Info | Name, address, email, phone, products purchased | Fulfill orders, customer service, record keeping |
| Payment Info | Credit card details (via secure processor) | Complete your purchase safely |
| Communication Data | Email conversations, chat history | Respond to inquiries, provide support |
| Behavioral Data | Pages viewed, time on site, click behavior | Marketing optimization and retargeting |
👶 Children’s Privacy
We do not knowingly collect or solicit personal data from anyone under the age of 13. If you believe a child has submitted data to us, please notify us and we will take appropriate steps to remove the data immediately.
🤝 Data Sharing & Third Parties
We only share your personal data when necessary. Below are our trusted third-party partners:
- Shopify – E-commerce platform
- Klaviyo – Email marketing automation
- Logistics Providers – For global order delivery
- Payment Gateways – Secure transaction processors
- Legal Authorities – If required by law
🎯 Personalized Advertising
We may use your data for personalized ads via:
- Google Ads
- Facebook & Instagram Ads
- TikTok Ads
- Shopify Audiences
You can opt out anytime using your browser or tools like DAA Opt-Out.
🔐 Legal Bases for Processing (GDPR)
- Your explicit consent
- Contract performance
- Compliance with legal obligations
- Legitimate interests that do not override your rights
🧹 Data Retention
We retain data only as long as necessary to fulfill purposes outlined in this policy. You can request data deletion at any time.
📤 Your Rights
Depending on your location, you may have rights to:
- Access your data
- Request correction or deletion
- Withdraw consent
- Transfer your data to another provider
🍪 Cookie Usage
We use cookies to enhance site performance and personalization. Types of cookies:
🔍 Microsoft Clarity
We use Microsoft Clarity to analyze how visitors interact with our website through session recordings and heatmaps. Clarity helps us improve user experience by collecting anonymized data such as mouse movement, scrolling, and clicks. This data is processed in compliance with GDPR, CCPA, and other privacy regulations. You can learn more at clarity.microsoft.com.
| Type | Purpose | Examples |
|---|---|---|
| Essential | Website functionality | Session ID, cart, checkout |
| Analytics | Website improvement | Google Analytics |
| Marketing | Personalized ads | Facebook Pixel, TikTok Pixel |
You can control cookies via browser settings or tools like allaboutcookies.org.
🚫 Do Not Track
We do not respond to “Do Not Track” signals due to inconsistent standards across the industry.
📆 Policy Updates
This policy may change from time to time. Changes will be posted here with an updated date.
📣 Complaints
If you are unhappy with how we handle your data, you can file a complaint to your local data protection authority or to the UK ICO via this link.
Last updated: April 2, 2025
